Research on the Correlation between TQM Activities and New Product Development Performance in Taiwan's High-Tech Industry

Research on the Correlation between TQM Activities and New Product Development Performance in Taiwan's High-Tech Industry

  IJETT-book-cover           
  
© 2024 by IJETT Journal
Volume-72 Issue-4
Year of Publication : 2024
Author : Yi -Chan Chung, Yao-Wen Hsu, Shu- Fang Lin
DOI : 10.14445/22315381/IJETT-V72I4P126

How to Cite?

Yi -Chan Chung, Yao-Wen Hsu, Shu- Fang Lin, "Research on the Correlation between TQM Activities and New Product Development Performance in Taiwan's High-Tech Industry," International Journal of Engineering Trends and Technology, vol. 72, no. 4, pp. 249-259, 2024. Crossref, https://doi.org/10.14445/22315381/IJETT-V72I4P126

Abstract
Taking high-tech manufacturers as the research object, this study explored the impacts of leadership style, organizational learning, and information technology investment on the implementation degree of total quality management activities and the correlation between the implementation degree of total quality management activities and new product development performance. The results show that the higher the implementation degree of total quality management activities, the more significant the positive impacts on new product development performance. Goal-oriented, steady and conservative, compassionate and supportive, and innovative and adaptable leadership styles are conducive to implementing total quality management activities. The higher the level of information technology investment and organizational learning, the more significant the positive impacts on the implementation of total quality management activities. High-tech manufacturers can enhance new product development performance by implementing total quality management activities, adopting a goal-oriented, steady and conservative, compassionate and supportive, or innovative and adaptable leadership style, and strengthening the level of information technology investment and organizational learning.

Keywords
Total quality management, Organizational learning, Information technology, New product development performance.

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